Agency Dashboard
Daily workflow inside the agency dashboard
How an agency moves from data entry to collections, issue tracking, and reporting.
Start with core records
Most Osool workflows depend on accurate properties, units, owners, tenants, and leases. When these records are complete, reporting, collections, and listings become more reliable.
- Add the property
- Add units
- Add owner and tenant records
- Create the lease
- Track collections and reports
Permissions affect what you see
Pages and actions may vary by user role. If you cannot find a specific action, check with the account manager or review role permissions.
Operational numbers to review before deciding
Use this article together with dashboard metrics: collection rate, overdue rent, expiring leases, open expenses, owner balances, and alerts.
If the decision affects an owner, tenant, or financial transaction, ask the responsible role to review the record before execution.
- Collection rate
- Overdue rent
- Leases
- Expenses
- Owner balances
- Alerts
How to apply this inside the agency
Turn the article into a small dashboard action: open the related record, review the data, make the appropriate update, then document the outcome so the rest of the team can see it.
If the action involves a financial, regulatory, owner, or tenant-impacting decision, ask the responsible role to review it before final approval.
- Open the record
- Review data
- Take action
- Document outcome
- Escalate when needed
Product status and review needed
This is documented as an available workflow, but results can still vary by user permissions, agency settings, and data quality.
If a step described here is not visible in the agency dashboard, treat it as not enabled for your account and check with your admin or Product.
Related Articles
Admin, Settings, and Account Management
Roles and permissions
Why screens and actions differ based on the user role inside the agency.
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How properties and units connect to leases
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Review dashboard metrics and alerts every day
A practical way to read collections, profit, leases, alerts, and portfolio health without slowing the team down.
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